Contact Us

If you need help or have a question, please open a ticket through the CERN Service Portal: report an issue or submit a request.

If submitting a ticket is not possible, you can also contact us using our email or through adding to the issues on our GitHub.

We are always open to welcoming new users - if you or your team/working group/collaboration would like to start using our service, feel free to contact us.

Team and Community

Our core team is based at CERN. We are computer engineers and information scientists, and we work closely together with preservation and outreach representatives from the LHC collaborations as well as related projects like REANA, RECAST, DPHEP. You can find brief descriptions on these projects in related projects.